Terms and Conditions

1. Introduction

Welcome to dnalyse.com. These Terms and Conditions govern your use of our website and services. By accessing or using our services, you agree to these terms. If you do not agree, please refrain from using our website.

2. Eligibility

To use our services, you must be at least 18 years old. By using our services, you confirm that you meet this age requirement.

3. Services Provided

DNAlyse offers DNA testing services that analyze various genetic markers. The results provided are for informational purposes only and are not intended to be used as medical advice.

3.1 Sample Collection and Processing

• Users are required to provide a saliva sample as per the instructions provided.

• Once collected, the sample is sent to our certified laboratories for processing.

• Reports are generated based on the analysis of the sample and will be shared with you via the contact details you provide.

3.2 Reporting

• Reports are provided digitally and may include genetic information related to health, traits, and ancestry.

• The information in the report is based on current scientific research and may be updated as new research emerges.

4. Privacy and Data Security

We value your privacy and are committed to protecting your personal data.

4.1 Data Collection and Use

• Personal data, including your genetic information, will be collected and used to provide the services.

• DNAlyse may anonymize your data for research and statistical purposes.

4.2 Data Protection

• All data is stored securely and access is restricted to authorized personnel only.

• We comply with relevant data protection regulations, including GDPR.

5. User Obligations

• You agree to provide accurate and complete information when using our services.

• You will not misuse the website or services in any manner.

6. Payment and Refunds

6.1 Payment Terms

• Payments must be made in full before services are provided.

• Accepted payment methods include credit cards and other digital payment options as available on the website.

6.2 Refund Policy

• Refunds are available only if the service has not yet been rendered (i.e., the sample has not been processed).

• Once a sample has been processed, no refunds will be issued.

7. Intellectual Property

All content on DNAlyse.com, including text, graphics, logos, and software, is the property of DNAlyse or its licensors. You may not reproduce, distribute, or otherwise use any content without our express written permission.

8. Liability

8.1 Disclaimer of Warranties

• DNAlyse provides its services on an "as is" basis without any warranties, either express or implied.

• We do not guarantee the accuracy or completeness of the genetic information provided.

8.2 Limitation of Liability

• DNAlyse shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services.

• Our total liability shall not exceed the amount you paid for the service.

9. Termination

DNAlyse reserves the right to terminate or suspend your access to our services at any time, with or without cause, and without prior notice.

10. Dispute Resolution

10.1 Governing Law

These terms are governed by the laws of Qatar.

10.2 Arbitration

Any disputes arising from these terms or your use of our services shall be resolved through binding arbitration in Qatar.

11. Changes to Terms

DNAlyse may update these Terms and Conditions from time to time. We will notify you of any significant changes by posting the new terms on our website. Continued use of the services after changes constitutes acceptance of the new terms.

12. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Email: info@dnalyse.com

13. Miscellaneous

13.1 Severability

If any provision of these terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

13.2 Entire Agreement

These Terms and Conditions constitute the entire agreement between you and DNAlyse regarding the use of our services.